Salesforce Commerce vs Shift4Shop
A side-by-side look at Salesforce Commerce and Shift4Shop. On our scoring, Salesforce Commerce comes out ahead — but the right pick depends on your priorities.
| Platform | Shift4ShopAll-in-one | |
|---|---|---|
| Scores | ||
| SellingScene score | 3.9/5 | 3.8/5 |
| User rating | 4.1 | 3.7 |
| Reviews | 510 | 540 |
| Pricing | ||
| Starting price | Free | Free |
| Pricing model | revenue-share (custom quote) | free in the US with Shift4 Payments |
| Transaction fees | Custom (revenue share) | 0% with Shift4 Payments |
| Hosting & setup | ||
| Hosting type | Fully hosted (SaaS) | Fully hosted (SaaS) |
| Free trial | Demo only | Free with Shift4 Payments |
| Staff accounts | Unlimited (role-based) | By plan |
| Product limit | Unlimited | Unlimited |
| Payments & security | ||
| Payment gateways | Many via cartridges | Shift4 + 100+ gateways |
| SSL included | Yes | Yes |
| PCI compliant | Yes | Yes |
| Gift cards | Yes | Yes |
| Catalog & content | ||
| Themes / templates | Custom (developer-built) | 100+ themes |
| App marketplace | AppExchange | App store & integrations |
| Multi-currency | Yes | Yes |
| Multi-language | Yes | Yes |
| POS included | No | Yes |
| Abandoned cart recovery | Yes | Yes |
| Built-in blog | No | Yes |
| Tools & flexibility | ||
| Drag-and-drop editor | Yes | Yes |
| API access | Yes | Yes |
| Mobile app | Yes | No |
| Support channels | Enterprise support & success managers | 24/7 phone, chat, email (US) |
| Actions | Read review | Read review |
Why pick Salesforce Commerce?
Salesforce Commerce Cloud is built for global enterprises that already run on Salesforce and need deep CRM, AI, and omnichannel integration. Pricing is opaque and revenue-based, so it only makes sense at serious scale.
Best for: Large enterprises in the Salesforce ecosystem
Read the full Salesforce Commerce reviewWhy pick Shift4Shop?
Shift4Shop (formerly 3dcart) offers a deep, feature-rich platform that becomes free if you process payments through Shift4. That bargain comes with dated interfaces and a payment lock-in that does not suit everyone.
Best for: US sellers who will use Shift4 payment processing
Read the full Shift4Shop review