Etsy vs Salesforce Commerce
A side-by-side look at Etsy and Salesforce Commerce. On our scoring, Salesforce Commerce comes out ahead — but the right pick depends on your priorities.
| Platform | ||
|---|---|---|
| Scores | ||
| SellingScene score | 3.8/5 | 3.9/5 |
| User rating | 4.1 | 4.1 |
| Reviews | 5,120 | 510 |
| Pricing | ||
| Starting price | Free | Free |
| Pricing model | pay per listing + selling fees | revenue-share (custom quote) |
| Transaction fees | 6.5% transaction fee + $0.20 per listing | Custom (revenue share) |
| Hosting & setup | ||
| Hosting type | Marketplace | Fully hosted (SaaS) |
| Free trial | No subscription required | Demo only |
| Staff accounts | Limited | Unlimited (role-based) |
| Product limit | Unlimited listings | Unlimited |
| Payments & security | ||
| Payment gateways | Etsy Payments | Many via cartridges |
| SSL included | Yes | Yes |
| PCI compliant | Yes | Yes |
| Gift cards | Yes | Yes |
| Catalog & content | ||
| Themes / templates | Shop customization | Custom (developer-built) |
| App marketplace | Etsy integrations | AppExchange |
| Multi-currency | Yes | Yes |
| Multi-language | Yes | Yes |
| POS included | Yes | No |
| Abandoned cart recovery | No | Yes |
| Built-in blog | No | No |
| Tools & flexibility | ||
| Drag-and-drop editor | No | Yes |
| API access | Yes | Yes |
| Mobile app | Yes | Yes |
| Support channels | Email, help center, limited chat | Enterprise support & success managers |
| Actions | Read review | Read review |
Why pick Etsy?
Etsy connects independent makers with a built-in audience that specifically wants handmade, vintage, and craft goods, so discovery comes almost for free. Rising fees, mandatory ad costs, and tightening policies have frustrated many long-time sellers.
Best for: Makers selling handmade, vintage, or craft items
Read the full Etsy reviewWhy pick Salesforce Commerce?
Salesforce Commerce Cloud is built for global enterprises that already run on Salesforce and need deep CRM, AI, and omnichannel integration. Pricing is opaque and revenue-based, so it only makes sense at serious scale.
Best for: Large enterprises in the Salesforce ecosystem
Read the full Salesforce Commerce review