eBay vs Salesforce Commerce
A side-by-side look at eBay and Salesforce Commerce. On our scoring, Salesforce Commerce comes out ahead — but the right pick depends on your priorities.
| Platform | ||
|---|---|---|
| Scores | ||
| SellingScene score | 3.7/5 | 3.9/5 |
| User rating | 4 | 4.1 |
| Reviews | 4,360 | 510 |
| Pricing | ||
| Starting price | Free | Free |
| Pricing model | free to list + optional Store subscription | revenue-share (custom quote) |
| Transaction fees | ~13% final value fee (varies by category) | Custom (revenue share) |
| Hosting & setup | ||
| Hosting type | Marketplace | Fully hosted (SaaS) |
| Free trial | Free listings up to a limit | Demo only |
| Staff accounts | Limited | Unlimited (role-based) |
| Product limit | Limits scale with account | Unlimited |
| Payments & security | ||
| Payment gateways | eBay Managed Payments | Many via cartridges |
| SSL included | Yes | Yes |
| PCI compliant | Yes | Yes |
| Gift cards | No | Yes |
| Catalog & content | ||
| Themes / templates | N/A (standard listings) | Custom (developer-built) |
| App marketplace | Seller tools & integrations | AppExchange |
| Multi-currency | Yes | Yes |
| Multi-language | Yes | Yes |
| POS included | No | No |
| Abandoned cart recovery | No | Yes |
| Built-in blog | No | No |
| Tools & flexibility | ||
| Drag-and-drop editor | No | Yes |
| API access | Yes | Yes |
| Mobile app | Yes | Yes |
| Support channels | Phone, chat, help center | Enterprise support & success managers |
| Actions | Read review | Read review |
Why pick eBay?
eBay still owns the auction format and remains a powerful outlet for used, refurbished, and collectible items with a huge global audience. Its final value fees and dated seller tools are the price of that reach.
Best for: Used, collectible, and auction-style goods
Read the full eBay reviewWhy pick Salesforce Commerce?
Salesforce Commerce Cloud is built for global enterprises that already run on Salesforce and need deep CRM, AI, and omnichannel integration. Pricing is opaque and revenue-based, so it only makes sense at serious scale.
Best for: Large enterprises in the Salesforce ecosystem
Read the full Salesforce Commerce review