BigCommerce vs Salesforce Commerce
A side-by-side look at BigCommerce and Salesforce Commerce. On our scoring, BigCommerce comes out ahead — but the right pick depends on your priorities.
| Platform | ||
|---|---|---|
| Scores | ||
| SellingScene score | 4.4/5 | 3.9/5 |
| User rating | 4.3 | 4.1 |
| Reviews | 1,675 | 510 |
| Pricing | ||
| Starting price | $39/mo | Free |
| Pricing model | per month, billed annually | revenue-share (custom quote) |
| Transaction fees | 0% on all plans | Custom (revenue share) |
| Hosting & setup | ||
| Hosting type | Fully hosted (SaaS) | Fully hosted (SaaS) |
| Free trial | 15 days | Demo only |
| Staff accounts | Unlimited | Unlimited (role-based) |
| Product limit | Unlimited | Unlimited |
| Payments & security | ||
| Payment gateways | 65+ gateways, no added fees | Many via cartridges |
| SSL included | Yes | Yes |
| PCI compliant | Yes | Yes |
| Gift cards | Yes | Yes |
| Catalog & content | ||
| Themes / templates | 12 free, 200+ paid | Custom (developer-built) |
| App marketplace | 850+ apps | AppExchange |
| Multi-currency | Yes | Yes |
| Multi-language | Yes | Yes |
| POS included | No | No |
| Abandoned cart recovery | Yes | Yes |
| Built-in blog | Yes | No |
| Tools & flexibility | ||
| Drag-and-drop editor | Yes | Yes |
| API access | Yes | Yes |
| Mobile app | Yes | Yes |
| Support channels | 24/7 phone, live chat, email | Enterprise support & success managers |
| Actions | Read review | Read review |
Why pick BigCommerce?
BigCommerce packs an unusually generous native feature set and charges no transaction fees, making it a strong pick for mid-market stores. Just watch the annual sales thresholds that quietly push you onto pricier plans.
Best for: Mid-market stores with complex catalogs
Read the full BigCommerce reviewWhy pick Salesforce Commerce?
Salesforce Commerce Cloud is built for global enterprises that already run on Salesforce and need deep CRM, AI, and omnichannel integration. Pricing is opaque and revenue-based, so it only makes sense at serious scale.
Best for: Large enterprises in the Salesforce ecosystem
Read the full Salesforce Commerce review