Amazon vs Salesforce Commerce
A side-by-side look at Amazon and Salesforce Commerce. On our scoring, Salesforce Commerce comes out ahead — but the right pick depends on your priorities.
| Platform | ||
|---|---|---|
| Scores | ||
| SellingScene score | 3.9/5 | 3.9/5 |
| User rating | 4.2 | 4.1 |
| Reviews | 9,210 | 510 |
| Pricing | ||
| Starting price | $40/mo | Free |
| Pricing model | Professional plan, per month | revenue-share (custom quote) |
| Transaction fees | 8–15% referral fee + optional FBA fees | Custom (revenue share) |
| Hosting & setup | ||
| Hosting type | Marketplace | Fully hosted (SaaS) |
| Free trial | Individual plan (pay per sale) | Demo only |
| Staff accounts | User permissions | Unlimited (role-based) |
| Product limit | Unlimited listings | Unlimited |
| Payments & security | ||
| Payment gateways | Amazon-managed checkout | Many via cartridges |
| SSL included | Yes | Yes |
| PCI compliant | Yes | Yes |
| Gift cards | No | Yes |
| Catalog & content | ||
| Themes / templates | N/A (standard listings) | Custom (developer-built) |
| App marketplace | Selling Partner Appstore | AppExchange |
| Multi-currency | Yes | Yes |
| Multi-language | Yes | Yes |
| POS included | No | No |
| Abandoned cart recovery | No | Yes |
| Built-in blog | No | No |
| Tools & flexibility | ||
| Drag-and-drop editor | No | Yes |
| API access | Yes | Yes |
| Mobile app | Yes | Yes |
| Support channels | Seller Support, case log | Enterprise support & success managers |
| Actions | Read review | Read review |
Why pick Amazon?
Selling on Amazon means instant access to the largest pool of ready-to-buy shoppers on earth, plus FBA fulfillment that handles storage and shipping. The trade-off is fierce competition, thin margins after fees, and almost no control over the customer relationship.
Best for: Sellers chasing maximum reach and Prime logistics
Read the full Amazon reviewWhy pick Salesforce Commerce?
Salesforce Commerce Cloud is built for global enterprises that already run on Salesforce and need deep CRM, AI, and omnichannel integration. Pricing is opaque and revenue-based, so it only makes sense at serious scale.
Best for: Large enterprises in the Salesforce ecosystem
Read the full Salesforce Commerce review